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Track&Trace system Help Desk Specialist

2 months ago
Sumgayit city
Shift work schedule

Job responsibilities

  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by customers
  • Pass on any feedback or suggestions by customers to the appropriate internal team


  • Higher education in the relevant field
  • Power User level computer skills
  • Computer knowledge (OS systems, Hardware, Troubleshooting, Software and network knowledge)
  • Ability to work in shift schedule
  • English language (writing, reading and conveying ideas to layer2 and layer3 during incidents)
  • Analytical thinking and mathematical logic
  • A+ Core1 and Core2 certifications are desirable
  • Knowledge of russian language is advantage

Application Form

2 months ago
Sumgayit city
Shift work schedule
2 months ago
Sumgayit city
Shift work schedule